July 2016 – Unified Network Services

New Ring-Scape Features

Make calling easier and more efficient with Ring-Scape If you use Ring-Scape, you will enjoy it’s new features installed during the latest 07/20/2016 automatic updates to 3.0 version 3.0.53.

Call Transfer: With this feature, a Ring-Scape 3.0 user can answer a call, and use the new transfer capabilities to quickly and efficiently transfer a call to another user. Both blind and consultative transfer are supported. This capability is available on most desk phones sold by me.

Call transfer can be executed via the new call transfer button on the top menu of Ring-Scape, or via the right mouse button drop down menu in receptionist view.

Call Monitoring: With this feature, a user can select the extensions that they want to monitor. Calls to monitored extensions will flash a different shade of blue in receptionist view, or display as a notification at the top of the screen. Monitored calls can be picked up by a simple click of the mouse.

Tel protocol support: The Telephone Link Protocol or Tel protocol provides the capability for a user to setup a link in a website, or a document that allows a call to be placed via a telephony application such as Ring-Scape. A Ring-Scape user can easily choose to associate their Ring-Scape application as the application to use when clicking on a link that uses the Tel protocol. This is done by setting the association to the protocol in the Ring-Scape Settings > General tab window.

Learn more about Ring-Scape

Contact me about Hosted PBX phone systems with Ring-Scape.

Common HIPPA Violations – Improperly Storing Health Information

Business Systems Support EMR Medical

The HIPPA Help Center has an excellent series of videos on common HIPPA violations.

Contact me for assistance with encrypting data, creating policies and conducting risk analysis.

Versions of QuickBooks Supported on Windows 10

QuickBooks

Got that new Windows 10 computer? Intuit supports QuickBooks with the following versions, quoted directly from Intuit’s hard to find information page.

QuickBooks 2016 R7 and later: Good news! QuickBooks 2016 R7 and later is certified to work on Windows 10! If you are using a release of 2016 earlier than R7, you will need to update to the latest release in order to be compatible with Windows 10.

QuickBooks 2015 and QuickBooks 2016 R1-R6: Based on initial testing we have not found any major issues with QuickBooks 2015. Please see our system requirements for details of what are supported operating systems. If you have deployed QuickBooks 2015 on Windows 10, make sure you have .NET Framework 3.5 enabled (it is usually disabled by default from Microsoft) to ensure the best possible experience using QuickBooks on a non-supported operating system.

Ensure .NET 3.5 is enabled for QuickBooks 2015

Open the Start menu and type Turn Windows features On or Off.

Click on Turn Windows features On or Off.

At the top, you will see an option for .NET Framework 3.5, ensure it is enabled.

If it is not enabled, click in the white check box to enable it and click Ok. Reboot your computer after it is enabled.

If it is already enabled, then click Cancel and no further action is required in this step.

QuickBooks 2014 and earlier: QuickBooks 2014 and earlier is not supported on Windows 10. Please see our system requirements for details of what are supported operating systems.